Orthodontic Services
Orthodontic Emergencies in Queens, NY
Need urgent orthodontic care? Dr. Boris Pinhasov, Board-Certified Orthodontist in Queens, treats broken brackets, wires, and more - with speed and comfort.


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Common questions
Orthodontic emergencies in Queens: what to do and when to call
Quick steps for the problems that come up most during braces and Invisalign.

Concern Match
Is your braces problem an orthodontic emergency?
Find your problem, then the next step.
A hit during sports moved my child's tooth. Is that an emergency?
Trauma to the teeth or jaws is a true emergency: call our office right away or go to the nearest emergency room. A fitted mouthguard helps protect braces during games.
My new braces make my mouth sore. Should I come in?
Mild soreness after an adjustment can be managed at home until your next visit; call if a broken part is causing cuts or sores. Our guide to getting used to braces covers what helps in the first days.
I lost an Invisalign tray. Do I have to start over?
Move to the next Invisalign tray in your sequence and call our office. If it feels too tight, wear the previous tray until Dr. Pinhasov checks your progress.
My retainer cracked. Can it wait until my next appointment?
Call our office as soon as possible, because teeth can shift quickly without a retainer, especially in the first year. Do not try to bend it back into shape.
Is a loose molar band an emergency?
It can usually wait for your next visit. Have it checked then, because a loose band changes how forces are applied to your teeth.
An orthodontic emergency can feel alarming, but most issues that arise during braces or Invisalign treatment are minor and manageable at home until you can visit our office. At Dr. Boris Pinhasov's Queens practice, we want every patient and parent to feel confident recognizing what needs same-day attention and what can safely wait for a scheduled appointment. Understanding the difference helps you stay calm, protect your appliances, and keep your treatment on track.
Orthodontic emergency or minor problem: how to tell
A true orthodontic emergency involves severe, uncontrollable pain, significant facial or oral swelling, trauma to the teeth or jaws, or an infection that is spreading. These situations require immediate professional care. If you experience any of these symptoms, call our office right away or go to the nearest emergency room. Dr. Pinhasov, a Board-Certified orthodontist and ABO Diplomate, coordinates closely with your general dentist and medical team to address emergencies that involve both your appliances and your overall oral health.
Minor issues are far more common: a loose bracket, a poking wire, a displaced elastic band, or soreness after an adjustment or new elastics. They can be uncomfortable, but they rarely require same-day treatment, and most can be managed at home until your next regular adjustment visit.
How to handle broken brackets, wires and aligners at home
Loose or broken bracket: If a bracket detaches from a tooth but is still attached to the archwire, leave it in place and cover it with orthodontic wax to prevent irritation. Avoid pulling it off the wire. If the bracket comes off completely, save it in a small bag and bring it to your next appointment.
Poking or protruding wire: Use a pencil eraser or a cotton swab to gently push the wire flat against the tooth. If you cannot reposition it, clip the end with clean nail clippers that have been sterilized with rubbing alcohol, then cover the area with wax. A poking wire is the most frequently reported issue among patients wearing traditional braces, and it is almost always a quick fix.
Broken or lost retainer: If your retainer cracks or no longer fits, contact our office as soon as possible. Teeth can shift quickly without retention, especially in the first year after active treatment. Do not attempt to bend a broken retainer back into shape.
Lost or damaged aligner: If you lose an Invisalign tray, move to the next tray in your sequence and call our office for guidance. If the next tray feels too tight, go back to the previous tray until Dr. Pinhasov can evaluate your progress and advise on the best next step.
Dislodged elastic ligature or loose molar band: A rubber ligature that slips off can be repositioned with clean tweezers. A loose molar band, however, should be evaluated at your next visit because it can affect how forces are applied to your teeth.
When to call your orthodontist in Queens right away
Contact BP Smiles Orthodontics if you experience any of the following:
Severe pain that does not respond to over-the-counter pain relief
Swelling of the face, gums, or jaw
A tooth that has been knocked loose or displaced by an injury
An appliance that has broken in a way that causes cuts or sores inside the mouth
Signs of infection such as fever, pus, or a foul taste
What to put in an orthodontic emergency kit
Dr. Pinhasov recommends that every patient keep a small emergency kit at home and in their school bag or travel kit. A well-stocked kit includes orthodontic wax, a small mirror, a pair of clean tweezers, nail clippers (for wire trimming), over-the-counter pain relievers, a travel toothbrush, and a small container for any pieces that come loose. Having these items on hand means you can address most minor issues immediately, reducing stress and preventing further damage to your appliances.
Same-day orthodontic emergency appointments in Queens
Dr. Pinhasov understands that emergencies do not follow a schedule. Our Queens office reserves time for same-day emergency appointments so that patients in pain or dealing with a significant appliance problem can be seen promptly. When you call, our team will help you assess the situation over the phone and determine whether you need to come in right away or whether the issue can wait.
Whether your child is starting interceptive orthodontics, your teen just got braces, or you are an adult patient midway through treatment, knowing how to respond to an orthodontic issue gives you peace of mind. If you have any questions or need to schedule an emergency visit, contact our office and our team will guide you through next steps.
Board-certified orthodontic care in Queens.
BP Smiles Orthodontics, your orthodontist in Queens, NY.